SHIPPING, DELIVERY, PICK UP options

Shipping and delivery

Products in stock are normally delivered within the number of working days shown on the Website. The expected delivery time for an order is set out in the order confirmation. In case of delay in delivery, we will inform you and continue to monitor the order. You may cancel the order if a delivery is delayed for more than 30 days and the delay is not due to you.

Depending on the delivery method you may be required to pick up the order at a specific delivery point. You are required to do so within the time specified in the notification of delivery. If you do not pick up the delivery in time you may be charged a fee and the order may be sent back to us at your expense. We may also cancel the order if the delivery is not picked up in time.

SHIPPING, DELIVERY, PICK UP options

1. FREE Shipping on orders $120 and above - WA only (except frozen goods and heavy items)**

2. FREE Pick up from Landsdale WA 6065 (choose Local Pick up at the checkout)

3. PARCEL POST* & EXPRESS POST* provided by Australia post

4. COURIER POST* - provided by AusPost

6. Courier Delivery weekdays - Perth local and WA only provided by ARAMEX - prices from $12, please contact us with any questions.

7. FREE pick up from local events (markets, festivals where we participate). Please check our newsletters and social media.

8. Free pick up Russian School Mosaica Saturdays 11am -1 pm 50 Murdoch Dr Bateman WA (South of the River) - available on certain days, please check our newsletters and social media.

* The rate is calculated based on destination and weight/size of the parcel, maximum weight is 22 kg for 1 parcel.

** If you order frozen goods (Herring, Rye Bread, Cottage Cheese, Salo and so on) you must choose Express Post at checkout as these products require fast shipping and not eligible for Australia Post Regular Postage Service. If you order any heavy items in glass jars and bottles, or 3kg buckwheat etc., you will be charged for the extra postage cost based on the weight of the items. When order is placed you will be automatically charged for extra postage service at checkout - for orders in WA and Australia Wide when Regular Postage is chosen.

After you place your order you will receive a notification with all the details of the delivery of your order.

We ship orders Australia wide, to New Zealand & Tasmania.